How to add PawLoop bookings to Google or Apple Calendar

In PawLoop, open Calendar sync under Business in the main menu, or search for Calendar sync. It appears when PawLoop has switched the feature on for your business. If you cannot find it, contact support through Help & Support.

Choose Only my bookings or All bookings, then select Create my calendar link. Team members restricted to their own work only receive their own bookings and will not see the All bookings choice. Each person creates their own private link.

Select Add to Google and confirm the subscription in Google Calendar. If needed, open Google Calendar in a desktop browser, use the plus beside Other calendars, choose From URL and paste the address from Copy link. This subscription then appears in the Google Calendar app when that calendar is selected.

On your iPhone or Mac, select Add to Apple and confirm the calendar subscription. You can also use Copy link and add a subscribed calendar in Apple Calendar. On iPhone, look for Add Subscription Calendar in Calendar or the Calendar account settings. On Mac, choose File, then New Calendar Subscription and paste the link. Menu names can vary by software version.

Select Copy link and use your calendar app's Subscribe from web or From URL option. Choose a subscription, not an import of a downloaded calendar file. An import is a one-off copy and will not keep checking PawLoop for changes.

The link covers the last 30 days and the next 12 months. Bookings show their time, service, pet names and client first name. All bookings also includes the assigned team member's name. Stays appear as all-day events. Notes, prices and client addresses are not included, and cancelled bookings are left out.

Your calendar app decides when to refresh. Google Calendar can take about a day to display changes. Apple Calendar refresh timing depends on the device and subscription settings; use a shorter refresh interval where available. For last-minute changes, always check PawLoop.

Anyone with your link can see the bookings it includes, so do not post it publicly or share it with clients. You can change the booking choice on the Calendar sync page if your permissions allow it.

If the link has been shared by mistake, select Reset link. The old link stops working and you must subscribe again using the new one. Turn off stops the link without changing your PawLoop bookings. Remove the old subscription from your calendar app too, as it may retain previously downloaded events.