What we're building next
PawLoop is built in the open alongside real dog walkers. This is the same roadmap our clients see inside the app, what's shipped, what's in progress and what's queued.
Start your free 14-day trial →What beta testing means
Some features carry a "Beta testing" tag. They're built and usable, but switched on for a small group of accounts first so we can gather feedback and fix issues before releasing them to every PawLoop business.
Have your say
Suggest ideas and vote on what we build next from inside the PawLoop app. Early access members shape the roadmap, the features with the most votes get pulled forward so we build a platform that works for you.
In progress
Being built right now, usually weeks, not quarters.
- Building nowBeta testing
Deposits
Take a deposit against any booked service or boarding stay, using your own percentage or fixed amount and payment window. PawLoop raises a deposit-only invoice you can track like any other, and once it's paid the amount comes off the final bill automatically. Deposit status sits right on the booking, with a dedicated tab on Payments.
- Building nowBeta testing
Team Leave Management
Request, approve and cover staff leave without losing sight of affected walks, services or boarding. Team members can ask for full or half-day leave, approvers see the bookings that clash, and cover can be arranged directly from the request with the same clash warnings you already trust.
- Building now
Xero Integration
Connect PawLoop directly with your Xero account to help streamline your accounting in preparation for Making Tax Digital (MTD). This feature might take longer to become widely available as we will require a closed testing loop.
Planned
Queued in the order we expect to build them. Order changes based on what walkers ask for most.
- Planned
Client Terms & Conditions
Create and manage your Terms & Conditions directly in PawLoop. Send clients a unique link to review and acknowledge them without needing an account, with a full history securely recorded for your records. Terms can be sent directly by email, and clients can also access them through the Client Portal when enabled.
- Planned
QuickBooks Integration
Connect PawLoop directly with your QuickBooks account to help streamline your accounting in preparation for Making Tax Digital (MTD). This feature might take longer to become widely available as we will require a closed testing loop.
- Planned
FreeAgent Integration
Automatically sync your PawLoop invoices to FreeAgent for a truly in-sync billing experience. Two-way communication means you can mark an invoice as paid in FreeAgent or PawLoop and both will stay in sync.
- Planned
WhatsApp Messaging
Send invoices and important customer updates directly through WhatsApp, alongside your existing PawLoop notifications. Give customers a faster, more convenient way to receive the information they need.
- Planned
Photo Hub
Share photos of your walks and easily tag a client or dog within that photo to make it available to your client. No more manually trying to dig through them and sending to each person individually through WhatsApp.
- Planned
Key Management & Smart NFC Tags
Securely manage client keys with a complete record of where each key is stored, who has it, and its check-in/out history. Optional PawLoop Smart NFC Tags make it even faster: simply tap a tag with your phone to instantly access and manage the linked key.
- Planned
Group Client Pricing
Create pricing groups that can be assigned to multiple clients. Instead of overriding service prices individually for each client, businesses will be able to manage shared pricing across an entire group from one place.
- Planned
Online Payments
Allow your clients to pay directly with their card via a link emailed directly to them. Removing the need to manually manage invoicing and tracking payments. Card processing fees will apply and will be announced when this feature is launched.
- Planned
Boarding Capacity Planner
Give boarding businesses a clear view of how many dogs they have staying each day against their available capacity. PawLoop can highlight busy and full dates and warn about potential overbooking when new stays are created.
- Planned
Client Reminders
Configure if you want to send a reminder email to your clients that they have an upcoming walk or stay with you. This will be able to be turned on or off on a per client basis.
- Planned
Bulk Import
Easily get setup quickly by importing your existing clients into PawLoop in one go. Our easy to use tool lets you grab a template to match, or use your existing spreadsheet and map the fields to match the data in PawLoop. Already have clients setup? The tool will update any client information at the same time.
- Planned
Offline Support
Access your schedule, walks and key client details even without a mobile signal. PawLoop keeps your day available offline so you can check what's next, mark walks complete and capture notes when you're in the middle of nowhere, then sync everything automatically when you're back online.
- Planned
SMS Notification Centre
Send SMS to any or all of your clients to make sure they are in the loop with you and your business
- Planned
AI Assistant
Simply ask our AI agent anything you want to know or anything you want to do. Onboarding a new client just by verbally telling it the information and have it go do the admin for you.
- Planned
Mobile Apps
Dedicated iOS and Android apps on the App Store and Google Play, with the same day-to-day tools as the web app so walks, notes and clients are a tap away. Plus native extras like push notifications. Planned for end of year; this is deliberate, as app updates take a week to get out and would slow down PawLoop's rapid growth stage.
Shipped
Already live for every PawLoop account, newest first.
- Shipped
Share Invoices via WhatsApp
Open WhatsApp with a ready-written invoice message and a secure link to view the invoice online. Straight from the invoice view. The client gets it in the app they actually read; you press send yourself.
- Shipped
Monthly Subscriptions
Every new business starts with a 14-day free trial. No card needed to sign up. After that you choose a plan and add a card, or stay on the free Starter plan.
- Shipped
Add Multiple Walks
Quickly create multiple one-off walks for the same client or service across different dates and times. Ideal for bookings that do not follow a regular recurring pattern, without needing to create each walk individually.
- Shipped
Recurring Holiday Breaks
Plan client holidays and other breaks in advance so recurring bookings automatically pause for the selected period and resume afterwards. This removes the need to manually pause and restart recurring schedules.
- Shipped
Vaccination & Compliance
Keep important vaccination, health and boarding compliance records against each dog, including expiry dates and supporting documents. PawLoop can warn businesses when records are missing or due to expire before accepting future boarding bookings.
- Shipped
Boarding Care Plans & Log
Create a structured care plan for every boarding dog covering feeding, medication, exercise, routines and important instructions. During the stay, carers can record completed tasks and notes, creating a clear daily history of the dog's care.
- Shipped
Automatic Billing
Setup automatic billing to generate all invoices on your own billing frequency. Bill weekly, bi-weekly or monthly, its total up to you. Configure how you send invoices, send directly to clients or have them all sent to you to send out, either way it's all automatic.
- Shipped
Booking Requests
A client can request a specific date and time for a walk, or request a recurring loop, or boarding dates. Instant notifications of requests. Putting you in control of your schedule. (Requires clients to have their own account via client portal)
- Shipped
Enhanced Reporting
Expanding reporting to cover your financial overview, income, expenses, profit & loss, payments, customers and services.
- Shipped
Expense Logging
Add in your expenses as recurring weekly, monthly or one off expense. Giving you better reporting to see your actual profit as a business.
- Shipped
Client Portal
Invite your clients to access their own account where they can view their information, walk history and payments.
- Shipped
Referrals
Share PawLoop with other dog walkers and receive 1 month free when they sign up for any paid plan. A simple way to grow the community and reward you for spreading the word.
- Shipped
Client Notification Centre
Allow you to easily put out a message to all your clients in one go. Extremely useful to ensure all your clients know if you're away for a week or if there is any emergency where you aren't able to complete a walk.
- Shipped
Team Management
More ways to manage your team with them also having their own portal which you can choose what they have access to.
- Shipped
Document Hub
A place for your documents such as welcome packs, insurance and contracts. Choose to share things with clients if required.
- Shipped
Expanding Pets
Whilst PawLoop is built for dog walkers, we understand that the majority are general pet lovers. That's why we are expanding Dogs to be Pets generally to help PawLoop grow with you.
- Shipped
Boarding Type Pricing Rules
Setup flexible pricing bands on an hourly rate for your boarding bookings to help automate your pricing. Boarding prices can still be manually set on a per booking override.
- Shipped
New Billing Modes: Arrears or Advance
Choose whether you bill clients after their walks have taken place or in advance for upcoming walks.
- Shipped
Credit Applied to Invoices
Available credit is taken into account when invoices are generated, adjusting the amount the client has left to pay.
- Shipped
Automatic Credit for Paid Cancellations
If you cancel a walk that has already been paid for, the value is automatically added to the client’s credit balance.
- Shipped
Cancel Walks Without Deleting
Cancelled walks now stay in PawLoop, giving you a clear record of what was originally booked while removing it from your active calendar and dashboards.
- Shipped
Client Credit Balances
Add or deduct credit directly from a client’s account, giving you full control over prepayments, refunds and adjustments.
- Shipped
Meet & Greet / Assessment
Record structured meet & greet assessments before accepting a new dog for walks, group services or boarding. Capture behaviour, handling requirements and suitability so important decisions and care information aren't left buried in notes.
Something missing?
Once you're inside PawLoop you can suggest ideas and vote on the features you want built first, the most-wanted items get pulled forward.