How to check boarding pets in and out

Go to Boarding in the sidebar. Before the calendar, the overview shows what needs attention: who's in the house right now, who's arriving today, who's leaving today, any overdue care tasks and any unpaid stays.

Click the stay — from the overview lists or its bar on the calendar — to open the stay details page. This is the home of everything about the stay: overview, care plan, care log and history.

When the owner drops their pets off, click Check in on the stay. Check-in becomes available on the drop-off day — if you click it earlier, PawLoop lets you know when it unlocks.

The stay moves to in progress and the pets appear under In the house on the boarding overview.

While the stay is in progress, work through the daily care tasks on the Care log tab — see the care plans guide for that side of things.

When the owner collects, click Check out. The stay is complete, and both actions — with exact times and who did them — are kept on the stay's history and written to your audit log.

Clicked too early, or the owner is coming back tomorrow after all? Use Undo check-in or Undo check-out to reverse the last action. The correction is recorded in the history too, so the record stays honest.