How VAT is shown on your invoices
Once VAT is switched on, every new invoice is a proper VAT invoice. The same document is used everywhere: in the app, in the emailed invoice, on the shared link, in the client portal and in the PDF.
Your business details and VAT number
The top of the invoice shows your business name, address and contact details, along with your VAT registration number. Your client's name and address sit in the Bill to block.
The items table
Each line shows what the service was, the amount before VAT, the VAT rate applied to it, and the VAT on that line.
The totals
Below the items you get three lines:
- Subtotal: everything before VAT.
- VAT: the tax added, so it is clearly separated.
- Total: the amount your client actually pays.
Client credit
Credit is money off what is left to pay. It does not change the VAT on the invoice, so the VAT figure and the invoice total stay the same and the credit shows as an amount taken off the balance.
Payments and voids
Payments are recorded against the total including VAT, and recording one never changes the VAT figures.
A voided invoice keeps its full VAT breakdown, so you still have a complete record.
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