Clients and communication

How to change the notifications you receive

PawLoop can send your team automatic emails for daily schedules, weekly performance and upcoming boarding stays. Settings owners control what's sent and when from one place.

Open your email alert settings

Go to Settings from the sidebar, select the "Your account" tab, then the Email alerts sub-tab.

Only the account owner can change these settings, everyone else sees them read-only.

Notification settings panel in PawLoop

Set up the daily walk list

Tick Send the daily walk list to have each team member emailed their timetable for the day. Dogs, owners and pickup addresses. Every morning at the time you choose.

This goes to every active team member who has an email address on file. If someone is missing one, PawLoop tells you here so you can add it in Settings, Team, Members.

Set up the weekly revenue report

Tick Send the weekly revenue report to get a snapshot of the week's earnings from walks and boarding, sent to the account owner on the day and time you pick.

Set up the boarding reminder

Tick Send the boarding reminder so owners and admins get a note the day before a boarding stay begins, with arriving dogs, drop-off and pick-up times, and any notes. Staff roles don't receive this one.

Set up the billing day summary

Tick Send the billing day summary to get an email on your billing date showing everything ready to invoice. The total unbilled amount plus a breakdown by client. Only the owner receives this.

Send a test straight away

Use the Send now button under any notification to trigger it immediately, without waiting for its scheduled time, handy for checking it looks right.

Save your changes

Click Save notifications once you're happy. Your changes apply from the next scheduled send.

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Frequently asked questions

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