For pet owners

How to see your boarding stays

Boarding stays have their own view so the full date range and handover times are easy to check.

Open My bookings

Choose Bookings from the portal menu.

Choose Boarding

Tap the Boarding tab. Stays are grouped by month, with the newest relevant stays first.

Check the stay details

Each stay shows its start and end dates, drop-off and pick-up times, pets and current status.

More help with your portal

Browse the pet owner guides for help with bookings, pets, bills, photos and your account.

View pet owner guides →

Related guides

For pet ownersHow to request a boarding staySend your preferred boarding dates, times, pets and notes for approval.For pet ownersHow to see your upcoming and past bookingsCheck dates, service times, pets and the status of your walks and visits.
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