Meet & Greets for UK dog walkers
From first enquiry to a decision you can stand behind.
The meet & greet is where a dog walking business is won or lost — it's your chance to see the dog, meet the owner and decide whether the work is right for you. But most businesses run it out of a diary and a memory, and the important observations never make it into a record. PawLoop gives the whole process a home: a lead pipeline from first enquiry to signed-up client, a structured assessment for every pet, and automatic warnings that surface wherever that pet gets booked. You make better decisions, and you can show your working if you ever need to.
What Meet & Greets does for your business
A pipeline, not a pile of messages
Track every enquiry from lead to scheduled, assessed, approved and converted — or declined with the reason on record. Tabbed views and counts mean you always know who is waiting on you.
Structured assessments for every pet
Yes, no, unknown or not-applicable checklists across behaviour, walking and boarding — with notes on each point. Every reassessment is kept as history, so you can see how a pet has changed.
Warnings where the work happens
Assessment outcomes follow the pet. When anyone schedules them, handling requirements and warnings like 'no group walks' appear right in the booking dialog — before the walk, not after.
One click from approved to onboarded
Convert an approved lead and PawLoop creates the client and pet records for you, carrying across the details gathered during the meet & greet. No re-typing, no lost notes.
Everything else you meant to write down
Service interest, area, how they heard about you, appointment details and notes all live on the lead — with today's meet & greets on your dashboard and a full audit trail of every stage change.
A pipeline from enquiry to client
Create a lead the moment someone gets in touch — their details, address, the pets involved, what service they're interested in, their area and how they heard about you. Schedule the meet & greet with a date, time and location, then move the lead through assessed and approved as things progress. Every stage change is timestamped and logged, tabbed views show you exactly who is at each stage, and leads that don't work out are declined with a reason rather than quietly dropped.
Structured assessments, not scribbled impressions
During the visit you assess each pet against a structured checklist covering behaviour, walking and boarding — sociability, recall, pulling on the lead, reactions to other dogs, handling requirements and more — each marked yes, no, unknown or not applicable, with notes wherever they're needed. Suitability outcomes like 'no group walks' or 'solo walks only' are recorded as part of the assessment, and every reassessment is kept as a dated history so you can track how a dog settles in over time.
Warnings that appear before it matters
An assessment that lives in a drawer protects nobody. In PawLoop the outcomes attach to the pet, so when you or a walker schedules them for a walk or a boarding stay, the relevant warnings appear directly in the booking dialog. New walkers inherit the knowledge of every assessment ever done — no handover notes required.
Approved? The records create themselves
When a meet & greet goes well, converting the lead creates the client and every pet as real records, carrying across the details you gathered at the enquiry stage. The assessment stays attached to each pet, the lead is marked converted for your records, and you can book their first walk immediately. Nothing gets typed twice.
Meet & Greets questions, answered
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