Client Notification Centre for dog walkers
Tell every client at once.
- Write a message once and send it to every client at once, instead of retyping it across texts and WhatsApp threads.
- Emails go out branded with your business name, so they read as a professional update rather than a group text.
- Anyone missing contact details is flagged before you send, and every message is logged against the client.
Keeping clients informed is half the job of running a dog walking business, and it is the half that eats your evenings. A frozen pavement, a family holiday, a van in the garage, an annual price review: each one means the same message typed out again and again across texts, WhatsApp threads and emails, with the nagging worry that you have forgotten someone.
The notification centre replaces all of that. Write the message once, choose everyone or just the clients affected, and send. The email arrives branded with your business name, the send is recorded so you can prove what you said and when, and anyone without usable contact details is flagged up front rather than discovered a week later. Text messages are on the roadmap for the same flow.
Key takeaways
What Client Notification Centre does for your business
Everyone in one click
Tick 'All clients' and you're done. No scrolling a list ticking names, or search and choose exactly who needs to hear it.
Branded, not generic
Emails go out styled with your business name so they look like they came from you, not from a bulk mailing tool.
Nobody quietly missed
Before you send, PawLoop flags any client without an email address so you know exactly who to ring instead.
A record of what you said
Every message is kept with the date, who sent it, how many clients received it and how many were skipped, handy when someone says they were never told.
Send now or schedule it
Write the closure notice tonight and have it go out on Monday morning, or send it straight away when the weather turns.
Write once, send to everyone
Open the notification centre, add a subject and type your message in plain English. Line breaks are kept, so a short paragraph reads exactly as you wrote it. Tick 'All clients' to reach your whole list in a single click, or search by name and pick individuals, useful when only your Tuesday group is affected.
Perfect for holiday closures
The most common use is the one that used to cost you an hour: telling everyone you're closed. Christmas, a week in the sun, a bank holiday, or snow that makes walking unsafe. One message, sent in seconds, with the dates and what happens to their regular walks. Clients get a clear notice they can search for in their inbox later, and you get proof it went out.
Nobody is silently missed
Before you send, PawLoop counts your selection and splits it: how many will be contacted, and exactly who won't be because there's no email address on file for them. You always know who still needs a phone call.
Branded emails your clients trust
Messages are sent as a properly designed email carrying your business name, with your contact details in the footer, so they don't look like spam and don't get ignored. Nothing is pasted in as raw HTML, so what you type is exactly what lands.
Send now, or schedule it for the morning
Write the notice when you have five minutes in the evening and choose a date and time for it to go out, or send it immediately when plans change on the day.
Text messages are next
Email is the live channel today and it does the job for closures, price changes and general notices. You'll see a text option in the composer: that's a preview of what is coming, not something that sends yet. When texting goes live the workflow stays exactly the same.
A searchable history
Every message lands in a Sent tab with the channel, date, sender, message text, how many clients received it and how many were skipped, so you can prove that the price change notice went out three weeks before it applied.
Client Notification Centre questions, answered
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