Feature

Give clients a private place to see their PawLoop records

Invite each client to a private, branded portal where they can review walks, pet information, invoices and shared documents and keep their household details up to date.

Starter is free forever. Solo and Team include a 14-day free trial. No card required. • 1,000+ walks organised with PawLoop

PawLoop client portal overview showing a client's last bill, next bill, next walk and unpaid invoices
Why it helps

Make this part of the business easier

PawLoop connects this job to the client, pet, booking and money records around it, so there is less to re-enter and less to remember.

  • Reduce routine questions: Clients can look up upcoming work, previous walks, bills and shared files.
  • Keep records current: Clients can update supported contact, address, access and pet information.
  • Keep booking control: The business continues to create and manage the diary.
How it works

A straightforward workflow

Use the same records that already run the rest of the business.

  1. Set up the portal: Choose the URL slug, accent colour, logo and optional welcome message.
  2. Invite the client: Send access from the household record and track whether they have joined.
  3. Choose what is shared: Control document sharing and whether clients may add pets.
PawLoop client portal settings showing the portal address, accent colour, welcome message, business logo option and pet-adding permission
In PawLoop

A useful client view without handing over the diary

The portal includes Overview, Walks, My pets, My details, Bills and Documents. Clients can review and update supported information, while the diary stays with the business.

  • Private login and password recovery
  • Upcoming and previous walks
  • Pet review and supported edits
  • Contact, address and access updates
  • Invoice history and print/PDF
  • Shared documents
  • No booking requests
Plans

Available on the plan that fits your business

The client portal is available on Solo and Team. It is not included on Starter.

Starter is free forever. Solo and Team include a 14-day free trial. No card required.

Client portal questions

Keep reading