How to set up late fees
Late fees are optional. When they are on, an invoice that is still unpaid a set number of days after its due date is charged a fee, which is added to the client's balance and appears on their next invoice.
Open the late fees page
Go to Settings, choose Business, then find Late fees under Client policies.
You need to be the owner, or have permission to change business settings and to see money. If you cannot see the page, ask your owner to check your role.
Turn the charge on
Tick "Charge late fees". Late fees are off by default, so nothing is charged until you do this.
Choose how much to charge
Pick a flat fee or a percentage of the invoice total, then set the amount. If you pick a percentage you can also set a least and a most you will ever charge.
Set the grace period
"Days after the due date" is how long a client gets before a fee is added. Set it to 0 to charge as soon as an invoice is overdue, or give a few days of breathing room.
Check the summary and save
A plain-English line under the settings tells you exactly what will be charged and when. Read it back, then choose Save.
Once saved, the check runs automatically once a day. You can also use Apply now on the same page to run it straight away.
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