How to write automatic push notification messages

Go to Notifications, Push notifications, Settings, then expand the notification you want to edit with the arrow.

A placeholder is a word in curly brackets, for example {invoice_number}. When the notification is sent, PawLoop replaces it with the real value, such as INV-0042.

Click into the title or message, then click a placeholder button to insert it where your cursor is. You can also type them yourself, exactly as shown, with no spaces.

Each notification only supports its own placeholders. Anything PawLoop doesn't recognise is left exactly as you typed it, so check the preview.

• Titles can be up to 150 characters. About 40 show on a lock screen.
• Both the title and message are required.
• The preview shows your message using example details.

Default title: You have a new invoice

Default message: Invoice {invoice_number} for {amount} is ready to view.

Example result: "You have a new invoice" with the message "Invoice INV-0042 for £45.00 is ready to view."

• {client_first_name} becomes "Sam"
• {invoice_number} becomes "INV-0042"
• {amount} becomes "£45.00"
• {due_date} becomes "12 Oct 2026"

Default title: New photos from {business_name}

Default message: {photo_count} new photos are ready to view.

Example result: "New photos from Demo Company" with the message "3 new photos are ready to view."

• {client_first_name} becomes "Sam"
• {photo_count} becomes "3"
• {business_name} becomes "Demo Company"

Default title: Your request was {status}

Default message: Your {service} request for {date} has been {status}.

Example result: "Your request was accepted" with the message "Your Solo walk request for 12 Oct 2026 has been accepted."

• {client_first_name} becomes "Sam"
• {status} becomes "accepted"
• {service} becomes "Solo walk"
• {date} becomes "12 Oct 2026"

Default title: Your leave was {status}

Default message: Your leave from {start_date} to {end_date} has been {status}.

Example result: "Your leave was approved" with the message "Your leave from 12 Oct 2026 to 14 Oct 2026 has been approved."

• {team_member_first_name} becomes "Tony"
• {status} becomes "approved"
• {start_date} becomes "12 Oct 2026"
• {end_date} becomes "14 Oct 2026"

Default title: Meet & greet: you've been {action}

Default message: You've been {action} for the meet & greet with {contact_name}{date}.

Example result: "Meet & greet: you've been added" with the message "You've been added for the meet & greet with Sarah Jones on 12 Oct 2026."

• {team_member_first_name} becomes "Tony"
• {action} becomes "added"
• {contact_name} becomes "Sarah Jones"
• {date} becomes "on 12 Oct 2026"

Click Save once you're happy. The next notification sent uses your new wording.