For pet owners

How to find documents shared with you

Your Documents page contains files your pet carer has chosen to share with you.

Open Documents

Choose Documents from the portal menu.

Find the file

The list shows each document name and when it was shared.

Tap Open

The document opens securely in a new browser tab. Use your browser's controls if you want to save or print it.

More help with your portal

Browse the pet owner guides for help with bookings, pets, bills, photos and your account.

View pet owner guides →

Frequently asked questions

Related guides

For pet ownersHow to view your bills and what you oweFind sent, paid and overdue invoices, then open or print the full bill.For pet ownersHow to view your pets and their detailsOpen a pet profile to check details, history, photo and available health records.
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