Week of 12 to 18 October 2026

What's new in PawLoop: 12 to 18 October

Big week. Both PawLoop apps are now live on iPhone and Android, so every client and every team member can get PawLoop on their phone. We have also added add-ons for bookings, let you choose which days clients can request, and made invoice totals easier to read.

PawLoop Clients and Walkers, now on iPhone and Android

Both apps, both stores

PawLoop Clients and PawLoop Walkers are available now on the App Store and Google Play. You will find the store links on the app pages at pawloop.co.uk/apps/clients and pawloop.co.uk/apps/walkers, and on the PawLoop homepage.

PawLoop Clients app screens, now on iPhone and Android

Everything your clients need

Clients can see upcoming bookings, send booking requests, look through photos of their pets and view and pay invoices by card. They sign in with the same details they use for your client portal, so there is nothing new to set up.

Turn on push notifications

Once your clients have the app, enable push notifications in Notification Centre so they hear about new invoices and photos straight away. You can also send them messages directly.

Add-ons

Extras with a fixed fee

Create add-ons such as a pick-up fee, a towel dry or an extra 15 minutes, each with its own flat price. Add as many as you like to a booking or a boarding stay and the total updates automatically.

Add-ons settings in PawLoop

Clear on every invoice

Each add-on shows as its own line, indented under the booking it belongs to. Set them up in Settings, Business, Add-ons, and follow the new guide to get started.

Booking request days

Choose which days clients can request

In your client portal settings you can now switch off days of the week for booking requests, for example Sundays. Closed days cannot be picked in the client portal or the PawLoop Clients app. Every day stays open unless you change it.

Scheduling and invoices

Shorter duration quick picks

The duration picker now has 5, 10 and 15 minute options alongside the usual times, in booking, recurring and event forms.

Easier to read amounts

Invoice amounts and totals now use a clearer font, so a zero can no longer be mistaken for an eight.

Smaller improvements

Push notifications quick link

Settings, Business now has a Push notifications link, just above Email log, that opens your automatic notification settings.

A refreshed features page

The PawLoop features page now includes add-ons, push notifications, bulk client import, accounting exports, receipt scanning and online payments.

That is everything for this week. Now both apps are on iPhone and Android, it is a great time to share the Clients app with your clients. As always, message us with anything you would like to see next.

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